Returns & Exchanges
We want you to love your rest, which is why we offer a 100-night trial on our mattresses and a straightforward 30-day return policy for all other sleep essentials. If you are not completely satisfied, we will arrange a collection or return at no extra cost to you.
Initiate Your Request
Visit our online returns portal or contact our customer experience team with your order number to start the process.
Package Your Item
For bedding and accessories, please place items back in their original packaging; for mattresses, no re-boxing is required for our collection team.
Schedule a Collection
Choose a convenient date for our specialized couriers to pick up your return directly from your doorstep.
Receive Your Refund
Once your item is received and inspected at our warehouse, we will process a full refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing